In February of this year Goodyear/Exel notified American Central Transport, Inc. of ACT's selection as the "Longhaul Truckload Carrier of the Year" for 2005. The carrier selection process was designed to rate carriers who provided not only excellent service to the Goodyear/ Exel partnership but also to their customers.
Some of the criteria for the selection included carriers in the top 20 in volume handled per mode of transportation and carriers that hauled finished good products from Goodyear/Exel plants and warehouses.
American Central Transport was rated #1 overall and ranked first in the following three Carrier Recognition Program measurements:
-
On time performance - 98.94%
% of shipments that successfully met on time delivery requirements
-
Claims Score - 100%
% of shipments delivered successfully with no claims
-
Survey Score - 77.19%
Best Survey Score from the shipping and receiving locations on ranking carriers service levels
In the notification email ACT received, Patrick Hurley, V.P. Supply Chain, stated "The winner in each category provided not only excellent service to the Goodyear/ Exel partnership but also to our customers. All our carriers' efforts in 2005 helped us to enhance operations within our supply chain and continue efforts to provide world class service to our customers."
This award reinforces our "Best in Class" attitude toward customer service and safety. Way to go ACT!